Vetster puts virtual vets in 17 Kindred pet resorts

Vetster's virtual veterinarians are now live at the 17 Kindred Pet Services resorts across seven states, giving boarding and daycare staff a licensed vet to call when a pet in their care shows a health concern. The partnership covers boarding, daycare, grooming and training at select locations, and Kindred's own employees get Vetster virtual visits for their pets at no cost.

Kindred runs five brands: Red Dog Pet Resort, The Ark Pet Spa & Hotel, My Lucky Dog, Alpha Pet Resort and The Yuppy Puppy Pet Spa. Its resorts sit in Alabama, Massachusetts, Missouri, Ohio, Rhode Island, Tennessee and Virginia. Vetster said veterinarians can give medical advice and treatment plans, and write prescriptions where regulations allow.

Resort staff get a vet on call for everyday health concerns

Vetster listed vomiting, diarrhea, skin and ear problems, minor injuries, allergies and anxiety. Vetster said teams can also use the service to decide when a pet needs in-person care, which puts a veterinarian between a staff member noticing a symptom and a call to the owner.

"Partnering with Vetster gives our teams direct access to licensed veterinarians when health questions arise," said Mitch Marrow, CEO of Kindred Pet Services. Mark Bordo, CEO of Vetster, said "pet care doesn't stop when a pet leaves home." Vetster also said the partnership makes veterinary expertise part of boarding and daycare.

Vetster describes itself as North America's leading veterinary telehealth platform. Its consumer page lists Vetster Plus at $12 a month, with four same-day video appointments per billing cycle, and one-time visits starting at $102. Vetster did not put a price on the Kindred arrangement.

Courseview Capital backs Kindred's resort acquisition platform

Kindred is a Courseview Capital portfolio company. A design agency's July 28th, 2026 announcement of Kindred's new brand and website places Courseview in West Palm Beach, Florida, and names Red Dog, The Ark and My Lucky Dog as the platform's initial foundation. Kindred's own site says it acquires and runs established boarding, daycare and grooming businesses, keeping what works and improving the rest under one standard of care.

That model lets Kindred add one service across brands that came from different owners. Vetster said the service is live at the 17 locations, so Kindred resorts in different states and under different brand names now share one vet line.

Vetster already powers vet access for Fetch customers

Vetster's reach into pet businesses was already visible this fall. Fetch launched an online vet service powered by Vetster in September, which we covered when it launched with no out-of-pocket costs or claims to file. The Dog Stop, a daycare and grooming franchise, lists 24/7 veterinary telehealth among the benefits of its new Complete Care plan.

For rival resort chains and independent boarders, the Kindred deal sets a visible benchmark: a documented call to a veterinarian when a boarder shows a symptom. For clinics near Kindred locations, the concerns Vetster named, including skin and ear problems and minor injuries, overlap with routine clinic visits.

Kindred says it aims to build a national network of pet care resorts while keeping each business's local culture. Vetster now sits inside that network at the 17 locations, according to the companies.

Source: Vetster and Kindred Pet Services via PR Newswire